Your privacy.
Your memories belong to you. Here’s what stays on your device, what our services receive, and the choices you have.
Effective 4 November 2026 · Operated by Rusty Media Private Limited, India
Privacy contact: team@rustymedia.in
This policy covers the PAUSE iPhone app. Signing up for PAUSE Offlyn events on this website is covered by our website and event signup policy.
Your private library
Your PAUSECards, plans, memories, written Logs, voice recordings, local profile details, credits and trivia progress are stored on your device. PAUSE does not upload this private library to its membership or publishing service. Your birth year and gender, if supplied during local setup, stay in your local profile.
Signing in retrieves your membership identity; it does not restore cards, plans or recordings on another device. Your device’s own backup settings may separately affect local app data.
Your membership
If you choose Sign in with Apple, we use your Apple account identifier, email address (which may be an Apple private relay address), and the name you provide to create and maintain your membership and member number. Our membership service uses Supabase. Authentication credentials are held in your device’s secure credential storage.
We keep active membership information while your account exists. Account deletion removes the active authentication and membership records and revokes the app’s Apple authorization. Previously issued member numbers are not reassigned; the allocation counter does not retain your name or email.
Catalogue searches and artwork
Movie and TV search, browsing and artwork use TMDB. Game requests pass through PAUSE’s Supabase-hosted catalogue gateway to IGDB/Twitch; game artwork is downloaded from its provider. These providers receive catalogue requests and connection information such as IP addresses. The gateway caches public catalogue requests and results and applies request limits. It does not receive your card wording, memories or recordings.
Voice and on-device intelligence
Voice transcription and supported intelligence features run on your device. PAUSE does not send your private writing or recordings to an external AI service. Optional model downloads require a network connection. Microphone access is optional; you can use written Logs instead.
Trivia, collectibles and editions
The app downloads public trivia, collectible artwork and editorial editions from PAUSE’s publishing service. Your reading history, answers, credits and earned collectibles remain local. Opening a trailer loads YouTube’s player, which receives connection information and applies Google’s privacy policy. External story links open the publisher’s website under its own privacy practices.
Sharing and device permissions
You choose when to export or share a card, plan or collectible. The destination you select handles that shared content under its own practices. Calendar, microphone and notification access are requested for the features that need them; you can change permissions in iOS Settings.
Service information
PAUSE includes no advertising or analytics SDK and does not use your private library for advertising. Hosting and catalogue providers process operational and security information needed to deliver their services. Apple may supply crash reports and TestFlight feedback according to your device settings and Apple’s policies. If you contact support, we receive the contact details and information you include so we can respond.
Retention and service locations
Local content remains until you delete it, reset PAUSE, or remove the app; device backups may retain separate copies. We retain support correspondence while resolving your request and as needed for security, disputes or legal obligations. Service-provider logs and backups can outlast deletion of active records and expire under their applicable retention practices; deletion is not an instant purge of every provider backup.
The membership database is configured in Supabase’s Mumbai region. Hosting, edge processing, catalogue and video services may process connection data in other countries. Provider information: Supabase, TMDB, Twitch/IGDB, and Google/YouTube.
Your choices and deletion
You can edit or delete individual content in the app. Settings → Account → Delete account removes online membership and keeps your local library. Settings → Reset PAUSE erases the local library separately. Resetting or uninstalling the app does not itself delete an online account.
For access, correction, deletion, withdrawal of consent or a privacy concern, email team@rustymedia.in. We may ask for information reasonably needed to verify your request. We cannot retrieve private library content that was never sent to us. If a child has provided account information without appropriate permission, contact us for assistance.
Changes to this policy
We will update this page and its effective date when our practices change. Where required, we will provide notice or ask for consent before a new use of your information.