A little help.
Keep what stayed with you. Find your next watch or play. If something gets in the way, we’re here.
Email PAUSE ↗team@rustymedia.in · Rusty Media Private Limited
Start here
What is PAUSE?PAUSE is your library of films, shows and games. Keep your reaction and a memory as a PAUSECard, plan what’s next, and explore recommendations. Complete cards to earn credits for trivia and collect an artwork when you finish a round.
How do I make my first PAUSECard?Choose a title you’ve watched or played, pick your verdict, and write your reaction in one line. Add one memory—when, where or who with—to complete the card. Recording a private voice Log is optional. You can edit the card later.
Where are my cards and recordings?On your device. Signing in retrieves your membership identity, not your private library. PAUSE does not currently offer app-managed cross-device library recovery. If content appears missing, contact us before uninstalling the app or using Reset PAUSE.
How do trivia credits work?A completed PAUSECard earns 3 credits. A new six-question trivia edition costs 3 credits. You can resume an interrupted round without paying again. Completing a round keeps its achievement card in Play → Collectibles; tap it to view or share it. Completed editions cannot be bought again.
Do I need to use the microphone?No. Voice Logs are optional, and transcription runs on your device. If microphone permission is unavailable, you can still write and complete your card. Change microphone access in iOS Settings if you want to record later.
What does Sign in with Apple restore?Your membership identity and registered member number. It does not sync your private cards, plans, recordings or trivia progress between devices. You can keep a local library without signing in.
How do I delete my account?Open your member area → Settings → Account → Delete account and complete the Apple confirmation. This removes online membership while keeping your private local library. Use Settings → Reset PAUSE separately if you also want to erase local content. If you cannot access your account, email team@rustymedia.in for deletion assistance.
A search or download isn’t working.Check your connection and try again. Existing local cards remain available offline, and a title can be entered manually when catalogue search is unavailable. If the problem continues, tell us what you searched for and what happened.
Tell us what happened
Include your app version, iPhone model, iOS version and the steps that led to the problem. A screenshot can help; hide anything private first. Never send passwords, account keys or private recordings. During the beta you can also send feedback through TestFlight.